JIT in services: a review of current practices and future directions for research-Reference-Cited by-同舟云学术

JIT in services: a review of current practices and future directions for research

Published:1995-12-01 Issue:5 Volume:6 Page:36-52
ISSN:0956-4233
Container-title:International Journal of Service Industry Management
language:en
Short-container-title:

Author:

Duclos Leslie K.,Sih Samia M.,Lummus Rhonda R.

Abstract

Maintains that, although service industries would benefit from research concerning the implementation of just‐in‐time (JIT) techniques, most research has focused on JIT only in manufacturing firms. A review of applied journals and articles, however, revealed JIT concepts migrating to non‐manufacturing environments. These articles describe JIT techniques successfully moving from the factory floor to other environments and suggest a potentially rich research opportunity. Summarizes these articles using Benson′s guidelines for applying JIT in service. Illustrates various JIT applications within each of the JIT categories.

Publisher

Emerald

Subject

Management of Technology and Innovation,Strategy and Management,General Business, Management and Accounting

Reference42 articles.

1. Albrecht, K. and Zemke, R. (1985), Service America! Doing Business in the New Economy, Dow‐Jones‐Irwin, Homewood, IL.

2. APICS (1992), APICS Dictionary, American Production and Inventory Control Society, Inc., Falls Church, VA.

3. Bagchi, P.K., Raghunathan, T.S. and Bardi, E.J. (1987), “The implications of just‐in‐time inventory policies on carrier selection”, Logistics and Transportation Review, Vol. 23 No. 4, pp. 373‐85.

4. Ballou, M. (1994), “Wal‐Mart picks progress tools for greater flexibility”, Computerworld, Vol. 28 No. 9, p. 81.

5. Benson, R.J. (1986), “JIT: not just for the factory”, Proceedings from the 29th Annual International Conference for the American Production and Inventory Control Society, St Louis, MO, 20‐24 October, pp. 370‐74.

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