Meeting the expectations of the social housing recipients in South Africa: a myth or reality?

Abstract

PurposeThe majority of South Africans were deprived of participation in the socio-economic activities in decades of the apartheid rule. The ANC government after coming to power in 1994 thus promised to improve the livelihood of people deprived of social intervention benefits by the apartheid regime through the provision of social housing. This research, therefore, sought to investigate if the expectations of the beneficiaries of the social housing scheme have been met by the government.Design/methodology/approachThe research approach adopted for this study is a quantitative survey. Questionnaires made up of closed-ended and open-ended questions were used to solicit data from 1893 randomly selected government social housing inhabitants in Bloemfontein. Descriptive statistics were used to analyse the data collected.FindingsThe results indicate that the government has been able to meet the expectation of the social housing recipients in some aspects such as improved living conditions as compared to the shack structures, good sanitary surroundings and a comfortable environment. However, the inhabitant's expectations such as a safe environment, houses with good finishes and fittings, good roads network and adequate houses to accommodate the family sizes have not been met. More so, where respondents acknowledged expectation achievement, they were benchmarking the conditions to the informal settlement (shack) environments rather than being actually happy with what they currently have. Thus, meeting the expectations of the social housing recipients by the government is currently a myth rather than a reality.Research limitations/implicationsThe survey was limited to only government social houses inhabitants in communities around the periphery of Bloemfontein, the capital city of the Free State Province of South Africa.Practical implicationsThe implication from these findings is that the government has been providing social houses that do not meet the expectation of the recipients since 1994. The government should, therefore, appraise the social housing scheme thoroughly and reconstitute the delivery strategy in order to supply houses that meet the need and expectations of the beneficiaries and thereby fulfilling the goal of improving the living standards of previously disadvantaged individuals through the social housing scheme.Originality/valueThe study has come up with recommendations that if followed by the government supply houses that meet the need and expectations of the beneficiaries and thereby fulfilling the goal of improving the living standards of previously disadvantaged individuals through the social housing scheme and make the programme sustainable.