Implementing knowledge management: a more robust model

Author:

Dufour Yvon,Steane Peter

Abstract

PurposeThe purpose of this paper is to show that knowledge management (KM) practitioners usually describe implementation in ideal and positive terms, such as making KM strategy happen, putting ideas into practice or turning embryonic KM strategies into reality. Research has been mainly confined to failures or mistakes in implementation.Design/methodology/approachThis conceptual paper seeks to coalesce some of the scholarly contributions about implementation success and failure, by providing an overview and critical analysis of configurational theory as an alternative approach in research and thinking about KM implementation issues.FindingsThis paper reviews the dominant approaches to KM implementation. It looks at the past academic and business practice literature on KM and calls for a radical change in the way of thinking and studying KM implementation, which incorporates configuration and contextual theories.Originality/valueThis paper provides an understanding of implementation from a holistic perspective, which allows divergent paradigms and perspectives to co‐exist, yet when able to recognise both strengths and limitations of each, it ultimately contributes to a more robust and coherent final analysis of KM implementation.

Publisher

Emerald

Subject

Management of Technology and Innovation,Strategy and Management

Cited by 18 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Establishing Knowledge Management Model of Quality Management Systems for Higher Education Institutions;Global Perspectives on Quality Assurance and Accreditation in Higher Education Institutions;2022

2. Reviewing the Role Criticality of Culture and Technology in Knowledge Management Practice: From Practitioners’ Viewpoint;Metamorphosis: A Journal of Management Research;2019-06

3. Evaluating knowledge management failure factors using intuitionistic fuzzy FMEA approach;Knowledge and Information Systems;2018-03-01

4. SMART KM model;World Journal of Science, Technology and Sustainable Development;2017-04-06

5. The Context;Paradigms of Knowledge Management;2016

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