Abstract
Purpose
Ambidexterity has become essential for organisations to remain competitive. Thus, the purpose of this study is to investigate the causal relationships among information technology resources, absorptive capacity and individual ambidexterity. Further, this study examines the moderating role of social interaction in the absorptive capacity–individual ambidexterity relationship.
Design/methodology/approach
A quantitative approach was used in this study through analysis of survey data from 475 employees in the Iraqi telecommunications sector. Structural equation modelling with AMOS was used to test the proposed hypotheses.
Findings
This study noted a positive relationship among information technology resources, absorptive capacity and individual ambidexterity. The results of this study also showed that individuals with a higher degree of social interaction were more likely to strengthen the association between absorptive capacity and individual ambidexterity.
Practical implications
The results indicate that managers should pay attention to the important relationship between IT resources, absorptive capacity and individual ambidexterity in the Iraqi telecommunications firms. It is also suggested to design strategies to promote social interaction among their employees and facilitate cooperation and information transfer.
Originality/value
This study shows that information technology has influence on absorptive capacity and individual ambidexterity and argues the importance of social interaction as a boundary condition on absorptive capacity and individual ambidexterity relationship for telecommunications firms in Iraq a context that neglected in previous studies.
Reference78 articles.
1. Association of information technology and internal controls of Iranian state agencies;International Journal of Law and Management,2019
2. Examining the mediating role of dynamic capabilities in the relationship between information and communication technologies and sustainable performance;VINE Journal of Information and Knowledge Management Systems,2022
3. Intellectual capital, corporate social responsibility and sustainable competitive performance of small and medium-sized enterprises: mediating effects of organizational innovation;Kybernetes,2023
4. Stimulating employee ambidexterity and employee engagement in SMEs;Management Decision,2017
5. The differential effects of potential and realized absorptive capacity on imitation and innovation strategies, and its impact on sustained competitive advantage;Journal of Business Research,2023
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Enhancing organizational capabilities through social interaction;Development and Learning in Organizations: An International Journal;2024-08-08