Merging Library Service Desks: Less is More
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Publisher
Emerald Group Publishing Limited
Reference11 articles.
1. Who Is Sitting at the Reference Desk?: The Ever-Changing Concept of Staffing the Reference Desk at the Bio-Medical Library
2. Reference Desk Staffing Trends
3. One-Stop Shopping: Merging Service Points in a University Library
4. Measuring Referrals: The Use of Paraprofessionals at the Reference Desk
5. Exploring new service models: Can consolidating public service points improve response to customer needs?
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1. Incorporating Reference into A Unified Service Point at an Academic Library: A Case Study;The Reference Librarian;2019-06-05
2. Creating value for all: joint academic library in the service of five universities;Library Management;2018-08-06
3. Making Connections, Building Community;Library Science and Administration;2018
4. Aiming for service excellence: Implementing a plan for customer service quality at a blended service desk;Journal of Access Services;2016-04-02
5. Making Connections, Building Community;Advances in Library and Information Science;2015
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