Abstract
PurposeThe purpose of this paper is to explore the impact and mechanism of WeChat public platforms articles (abbreviated as WPP) on blood donation behavior using data of WPPA and donation behavior data.Design/methodology/approachThis paper uses multiple linear regression methods, web crawlers and natural language processing technology. It first quantifies the impact of WPP published articles on donation behavior. On this basis, it then selects data from the day of article publication to further study the impact of article dissemination on donation behavior from the perspective of reading quantity, and analyzes the influencing factors of article reading quantity.FindingsThe results show that on the same day that an article is published, there is an increase of 13.8 and 14.3% in blood donation volume and fan registrations, respectively. The mediating effect exists. However, the day after an article is published, there is no longer any effect on blood donations. With a 1% increase in reading quantity, blood donation volume on the day of article publication increases by 0.13%, and this positive impact is promoted by the quality of the articles. A conc ise articles title and body and rich images help drive reading quantity. Moreover, blood donors prefer to read articles about blood dynamics and donation promotion, while articles about news, announcements and administrative affairs make them less inclined to read.Originality/valueFirst, it focuses on WPPA, quantifies the impact of articles on blood donation behavior and analyzes the mechanism. Second, the authors study the impact and timeliness of social media article dissemination to address the insufficiency of existing research. Third, the study provides a scientific basis for the editing and publishing of articles, helping blood banks improve the effectiveness of publicity and recruitment.
Subject
Industrial and Manufacturing Engineering,Strategy and Management,Computer Science Applications,Industrial relations,Management Information Systems
Reference60 articles.
1. Saving lives using social media: analysis of the role of twitter for personal blood donation requests and dissemination;Telematics and Informatics,2018
2. ABC News (2021), “Severe national blood shortage may force doctors to augment patient care, officials say”, available at: https://abcnews.go.com/Health/severe-national-blood-shortage-force-doctors-augment-patient/story?id=78354725 (accessed 13 June 2021).
3. Twenty-five years of social media: a review of social media applications and definitions from 1994 to 2019;Cyberpsychology, Behavior, and Social Networking,2021
4. The theory of planned behavior;Organizational Behavior and Human Decision Processes,1991
5. Use of social media in the blood donation process in Saudi Arabia;Journal of Blood Medicine,2019