Contingency Factors in Quality Circles: A Review of Empirical Evidence

Author:

Fabi Bruno

Abstract

Considers the factors which affect the success or failure of QCs. Analyses international QC experience through empirical literature reporting field results in various European, North American and Australasian countries. Summarizes a process aimed at identifying the main contingency factors likely to influence the QCs, since their smooth operation depends on a variety of economic, organizational and psychological contingency factors. Overall, the results suggest the predominance of external environmental and organizational factors over group or individual‐related factors. A final major trend points to the key importance of contingency factors at the pre‐introduction and introduction phases of QCs.

Publisher

Emerald

Subject

Strategy and Management,General Business, Management and Accounting

Cited by 11 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Key facilitators to continuous improvement: a Spanish insight;Business Process Management Journal;2022-08-03

2. Quality Teams;Wiley Encyclopedia of Management;2015-01-22

3. Successful implementation of quality circles in an Indian Maharatna Unit: the driving factors;DECISION;2014-02-23

4. L'influence de la taille organisationnelle sur le plafonnement de carrière;Revue internationale P.M.E.;2012-02-16

5. The role of socio‐cultural, political‐legal, economic, and educational dimensions in quality management;International Journal of Operations & Production Management;2003-05

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