The human side of total quality management in Taiwan: leadership and human resource management
Author:
Affiliation:
1. Department of Business Administration, National Cheng‐Chi University, Taipei, Taiwan
Publisher
Emerald
Subject
Strategy and Management,General Business, Management and Accounting
Reference4 articles.
1. 3.Caudron, S. “Keys to starting a TQM programme”, Personnel Journal, Vol. 72 No. 2, February 1993, pp. 28‐35.
2. The other side of quality: ‘soft’ issues and the human resource dimension
3. 8.Negandhi, A.R. “Management practices in Taiwan”, MSU Business Topics, Vol. 19 No. 4, Autumn 1971, pp. 47‐53.
4. The key issues of a quality improvement process
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