Quality culture and the management of organization change-Reference-Cited by-同舟云学术

Quality culture and the management of organization change

Published:1997-08-01 Issue:6 Volume:14 Page:616-636
ISSN:0265-671X
Container-title:International Journal of Quality & Reliability Management
language:en
Short-container-title:

Author:

Abraham Morris,Fisher Tom,Crawford John

Abstract

Surveys 14 companies, winners of the Australia Quality Award between 1989 and 1993, regarding the dynamics of the change processes which led to their achievement of the awards. Hypothesizes that the organizations which won the award have successfully managed the process of complex organizational change. The survey was designed to test various system models and change guidelines that deal with the dynamics of successful change. The findings strongly supported these guidelines, i.e. that successful change was systemic and occurred simultaneously and complementarily in a number of organizational subsystems.

Publisher

Emerald

Subject

Strategy and Management,General Business, Management and Accounting

Reference16 articles.

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3. Gagliardi, P. (1986, “The creation and change of organisational cultures, a conceptual framework”, Organisation Studies, Vol. 7 No. 2, pp. 117‐34.

4. Hackman, J.R., Oldham, G.R., Janson, R. and Purdy K. (1987, “A new strategy for job enrichment”, in Boone, L.E. and Bowen, D.D. (Eds), The Great Writings in Management and Organisational Behaviour, Random House, New York, NY.

5. Herzberg, F. (1966, Work and the Nature of Man, World, Cleveland, OH.

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