An expert system for implementing successful quality circle programmes in manufacturing firms-Reference-Cited by-同舟云学术

An expert system for implementing successful quality circle programmes in manufacturing firms

Published:1996-10-01 Issue:7 Volume:13 Page:57-68
ISSN:0265-671X
Container-title:International Journal of Quality & Reliability Management
language:en
Short-container-title:

Author:

Aravindan P.,Devadasan S.R.,Narasimha Reddy E.,Selladurai V.

Abstract

Examines the successful implementation of quality circle programmes in manufacturing firms. Presents work carried out during a research project undertaken to analyse the difficulties manufacturers and quality managers presently face in implementing successful quality circle programmes and develop an expert system to overcome these difficulties by providing expert advice and solutions. Discusses the importance of quality circle programmes in total quality management, and appraises the ability of the expert system to implement them. Illustrates the development methodology and functioning of the IBM PC‐based expert system developed during the research through a number of figures which include sample runs. Concludes by describing the primary benefits of this expert system and efforts taken to validate it.

Publisher

Emerald

Subject

Strategy and Management,General Business, Management and Accounting

Reference13 articles.

1. 1.Barra, R., Putting Quality Circles to Work, McGraw‐Hill Book Company, New York, NY, 1983.

2. 2.Hill, F.M., “What British management can reasonably expect from a quality circle programme”, The International Journal of Quality & Reliability Management, Vol. 6 No. 3, 1989, pp. 59‐75.

3. 3.Hutchins, D., Quality Circles Handbook, Pitman, Massachusetts, 1985.

4. 4.Ambali, J. and Shankar, K., “Quality circles in Japan: what keeps them going”, Quality Progress, October 1984, pp. 52‐5.

5. 5.Udpa, S.R., Quality Circles in India, Tata McGraw‐Hill Publishing Company Limited, India, 1986.

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