Enablers of knowledge sharing for organizational sustainability: proposing a conceptual framework

Abstract

Purpose This study aims to propose a conceptual framework describing the relationship between enablers of knowledge sharing (KS) and organizational sustainability. Design/methodology/approach An in-depth literature review based on preferred reporting items for systematic reviews and meta-analyses flowchart was conducted to identify the enablers of KS. The study develops a conceptual framework by assimilating enablers of KS on three levels: individual, technical and organizational, to attain organizational sustainability. Findings Enablers of KS are beneficial for organizations to enable problem-solving, better and faster decision-making, stimulating creativity and innovation, improved customers’ services and leveraging employees’ talent. Research limitations/implications Within organizational structure, KS can be fostered by a culture that encourages employees to generate novel and creative ideas. Originality/value The model of KS presented in this study is applicable to organizations in more complex and uncertain contexts, e.g. the postpandemic era to retain and sustain talented employees.