The Canadian hotel industry: innovative solutions to secure the industry's future
Author:
Jayawardena Chandana (Chandi)
Abstract
PurposeThis paper aims to present practical answers to the strategic question: “What innovations are needed in the Canadian hotel industry and how might they be implemented to secure the industry's future?” It aims to capture the essence of conclusions of seven papers written by 23 experts on aspects related to the hotel industry of Canada for the Worldwide Hospitality and Tourism Themes (WHATT) issue on Canada in 2013.Design/methodology/approachThe approach of this paper is to integrate all solutions suggested in these seven papers and to seek a succinct response to the strategic question.FindingsWhile providing a helicopter view of the key trends and challenges of the hotel industry of Canada, this paper proposes implementable and practical solutions to those challenges. Using the 2012 WHATT Roundtable discussion in Ottawa, Canada as the foundation, this paper addresses some of the most significant issues affecting the hotel industry of Canada today. In conclusion, 12 key suggestions are made.Practical implicationsThe paper reviews past concepts and industry practices as well as current practices to identify practical, effective and innovative approaches for the future.Originality/valueThis paper provides fresh perspectives on many relevant issues by analysing inputs, viewpoints, comments, and suggestions of many subject experts. Readers with interests in the hotel industry in Canada or similar tourism destinations around the world would benefit from reading this paper.
Subject
Management, Monitoring, Policy and Law,Tourism, Leisure and Hospitality Management,Development
Reference9 articles.
1. Colliers International Hotels (2012), “2012 Canadian hotel investment report”, February 1, available at: www.colliershotels.com/sites/default/files/CHIR2012.pdf (accessed July 2012). 2. Hotel Association of Canada (2012), “Hotel Industry Fact Sheet”, August 16, available at: www.hotelassociation.ca/forms/Hotel%20Industry%20Facts%20Sheet.pdf (accessed July 2012). 3. Jayawardena, C., Pollard, A., Caira, R., Sovani, A. and Willie, P. (2013a), “The Canadian hotel industry: a roundtable discussion on challenges and trends”, Worldwide Hospitality and Tourism Themes, Vol. 5 No. 2, pp. 114‐31. 4. Jayawardena, C., Pollard, A., Chort, V., Choi, C. and Kibicho, W. (2013b), “Trends and sustainability in the Canadian tourism and hospitality industry”, Worldwide Hospitality and Tourism Themes, Vol. 5 No. 2, pp. 132‐50. 5. Jayawardena, C., McMillan, D., Pantin, D., Taller, M. and Willie, P. (2013c), “Trends in the international hotel industry”, Worldwide Hospitality and Tourism Themes, Vol. 5 No. 2, pp. 151‐63.
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