Total quality management and the planning behavior of SMEs in developing economies

Author:

Temtime Zelealem T.,Solomon Getachew H.

Publisher

Emerald

Subject

Applied Mathematics,Industrial and Manufacturing Engineering,Strategy and Management,Industrial relations,General Decision Sciences

Reference44 articles.

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3. Agus, A., Krishnan, S.K., Latifals, S. and Kadir, S.A. (2000), “The structural impact of TQM on financial performance relative to competitiors through customer satisfaction in Malaysian manufacturing companies”,Total Quality Management, Vol. 11 Nos 4‐6, pp. 814‐23.

4. Ahire, S.L. and Golhar, D.Y. (1996), “Quality management in large vs small firms”,Journal of Small Business Management, pp. 1‐3.

5. Development and Validation of TQM Implementation Constructs

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