1. Astrom, K.J. and Hagglund, T. (1995), PID Controllers, 2nd ed., ISA, Research Triangle Park, NC.
2. Barker, T.B. (1986), “Quality engineering by design: Taguchi's philosophy”, Quality Progress, Vol. 19 No. 12, pp. 33‐42.
3. Bialkowski, W.L. (1993), “Dreams versus reality: a view from both sides of the gap, keynote address, control systems'92”, Whistler, British Columbia, 1992, Vol. 94 No. 11.
4. Box, G.E.P. (1988), “Signal‐to‐noise ratios performance criteria and transformations”, Technometrics, Vol. 30 No. 1, pp. 1‐40.
5. Box, G.E.P., Bisgaard, S. and Fung, C.A. (1988), “An explanation and critique of Taguchi's contributions to quality engineering”, Quality and Reliability Engineering International, Vol. 4 No. 2, pp. 123‐31.