Dealing with the robotic trainer: strategies for managing emotions

Abstract

Purpose This paper explores the management of emotions and emotional challenges that human trainees face when interacting with a robot or a humanoid trainer. Design/methodology/approach This study draws on existing academic and grey literature on robot and humanoids-based training with algorithms, bots, and artificial intelligence (AI). Findings The study highlights the need for personalized feedback, clear communication, and the establishment of trust between the trainee and robotic trainer. The study discusses the strategies to manage emotions like anger, disgust, fear, happiness, sadness, and surprise that are experienced by human trainees. Practical implications The research provides an accessible summary of setting realistic expectations for the emotional experience of working with a robotic trainer to help manage expectations and reduce disappointment. Originality/value The managers in charge of implementing robotic training programs can provide education and resources to help individuals effectively manage emotions when working with a robotic trainer.