The role of collaboration in supply chain resilience

Abstract

Purpose – This paper aims to explore how collaboration influences supply chain resilience. Collaborative activities and their underlying mechanisms in relation to visibility, velocity and flexibility are investigated. Design/methodology/approach – An exploratory case study consisting of eight buyer–supplier relationships in the food processing industry was conducted. Findings – Key findings show how specific collaborative activities (information-sharing, collaborative communication, mutually created knowledge and joint relationship efforts) increase supply chain resilience via increased visibility, velocity and flexibility. Underlying mechanisms and interdependencies of these factors within the supply chain network are identified. Originality/value – This is one of the first papers to provide in-depth insights into collaboration as a formative element of resilience in a supply chain setting. A series of propositions explain the specific influence of collaborative activities on supply chain resilience beyond a single company perspective.