Measuring the integrity of your business

Author:

Bititci Umit S.

Abstract

Describes part of a research and development programme focusing on business integration. Provides analysis of integration and introduces a reference model for business integration. Details an audit method which measures the level of integration within a business with respect to the reference model. Illustrates the application of the audit method through a case study. Concludes with a brief discussion on the significance of the work described, its limitations and potential benefits.

Publisher

Emerald

Subject

Management Science and Operations Research,General Business, Management and Accounting

Reference8 articles.

1. 1. Bititci, U.S., “Measuring your way to improvement”, Management Decision, Vol. 32 No. 6, 1994.

2. 2. Lawrence, P.R. and Lorsch, J.W., “Differentiation and integration in complex organizations”, Administrative Science Quarterly, Vol. 12, 1967, pp. 1‐47.

3. 3. Kehoe, D., Little, D. and Lyons, A.C., “Measuring a Company IQ ”, Proceedings of Factory 2000 Conference, 1992, pp. 173‐7.

4. 4. Ahituv, N., “Assessing the value of information: problems and approaches”, Proceedings of the 10th International Conference on Information Systems, 1986, pp. 315‐25.

5. 5. Ives, B., Olson, H. and Baroudi, J., “Measurement of user information satisfaction”, Communications of the ACM, Vol. 26 No. 10, October 1993, pp. 785‐93.

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