Author:
Zikiye Anthony A.,Zikiye Rebecca A.
Abstract
Builds on prior research into the impact of automation on job
characteristics, which found that co‐ordination, job autonomy, and work
pace were reinforced by automation, while new skill requirements, job
security and exertion remained unaffected. Job satisfaction correlates
reveal the existence of elements both reinforced by automation and
unrelated to job satisfaction. Such elements represent sources of
operator indifference to the benefits of automation or satisfaction
gaps, and they include interdepartmental task co‐ordination, discretion
in making production decisions, confidence to complete tasks without
supervision, the achievement of career goals, perceptual skills,
security of records, and longer work hours in the post‐automation
period.
Subject
Management Science and Operations Research,General Business, Management and Accounting