Student veterans and the academic library

Author:

Mills Chloe Persian,Paladino Emily Bounds,Klentzin Jacqueline Courtney

Abstract

Purpose – The purpose of this study is to investigate whether student veterans have specific library-related needs and how librarians can best meet them. Design/methodology/approach – Researchers developed a survey which was administered both online and in paper copies. The survey results indicated need for further investigation; six face-to-face interviews with volunteers were conducted. Findings – Principle findings were that while student veterans do resemble nontraditional students in their needs and characteristics, important distinctions from that population could be noted. In addition, dedicated student veteran centers and/or offices provide librarians with the best possible means of communications with this particular population. Research limitations/implications – This case study demonstrates that individual institutions are well-served to investigate the specific characteristics of their own student veteran population. Librarians can utilize outreach to student veterans through their institution’s veteran center (if available), and may wish to employ the specific outreach practices detailed in the study. Originality/value – Virtually no other qualitative or quantitative research regarding the specific needs and characteristics of this academic population exists in the literature of the library sciences, and the academic literature that does address the population, coming from the student services arena, does not include mention of academic libraries.

Publisher

Emerald

Subject

Library and Information Sciences

Reference32 articles.

1. Ackerman, R. , Diramio, D. and Mitchell, R.L.G. (2009), “Transitions: combat veterans as college students”, New Directions for Student Services , Vol. 126, pp. 5-14.

2. Ang, T. and Molina, D. (2014), “From access to graduation: supporting post-9/11 undergraduate student veterans”, Higher Education Today, available at: higheredtoday.org/2014/11/10/from-access-to-graduation-supporting-post-911-undergraduate-student-veterans (accessed 7 April 2015).

3. Arzola, R. (2012), “Academic libraries supporting the research needs of student veterans: a bibliography”, Codex: The Journal of the Louisiana Chapter of the ACRL , Vol. 2 No. 2, pp. 78-93.

4. Brown, P.A. and Gross, C. (2011), “Serving those who have served – managing veteran and military student best practices”, The Journal of Continuing Higher Education , Vol. 59 No. 1, pp. 45-49.

5. Cooke, N.A. (2010), “Becoming an andragogical librarian: using library instruction as a tool to combat library anxiety and empower adult learners”, New Review of Academic Librarianship , Vol. 16 No. 2, pp. 208-227.

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2. Basic training: A library orientation designed for student veterans;The Journal of Academic Librarianship;2020-07

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