Author:
Rahbek Gjerdrum Pedersen Esben,Huniche Mahad
Abstract
PurposeThe purpose of this paper is to examine the determinants of lean implementation in Danish public sector organisations. It is proposed to structure the paper around a theoretical model based on a negotiated order perspective.Design/methodology/approachThe paper is based on interviews with 29 managers and employees from Danish public sector organisations who have been involved in the planning and implementation of lean projects over the past few years.FindingsThe paper identifies a number of factors within the structural context and the negotiation context which are deemed important for the fate of lean projects in the public sector.Originality/valueThe qualitative study brings new insights into the debate on the barriers and success factors in the lean transformation process in the public sector.
Subject
Management, Monitoring, Policy and Law,Political Science and International Relations,Public Administration,Geography, Planning and Development
Reference72 articles.
1. Achanga, P.S.E., Roy, R. and Nelder, G. (2006), “Critical success factors for lean implementation within SMEs”, Journal of Manufacturing Technology, Vol. 17 No. 4, pp. 460‐71.
2. Arent, L. and Theill, M. (2008), “Lean‐sagsbehandling i Forbrugerstyrelsen”, Børsen Ledelseshåndbøger, Vol. 8 No. 2, Copenhagen.
3. Arlbjørn, J.S., Nørby, M., Norlyk, B., Wiborg, K. and Holm, N. (2008), Lean uden grænser, Academica, Aarhus.
4. Baines, T., Lightfoot, H., Williams, G.M. and Greenough, R. (2006), “State‐of‐the‐art in lean design engineering: a literature review on white‐collar lean”, Journal of Engineering Manufacture, Vol. 220 No. 9, pp. 1539‐47.
5. Basu, O., Dirsmith, M.W. and Gupta, P.P. (1999), “The coupling of the symbolic and the technnical in an institutionalized context: the negotiated order of GAO's audit reporting process”, American Sociological Review, Vol. 64 No. 4, pp. 506‐526S.
Cited by
107 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献