Invoking blockchain technology in e-government services: a cybernetic perspective

Author:

Saxena Stuti,Shao Deo,Nikiforova Anastasija,Thapliyal Richa

Abstract

Purpose This paper aims to provide insights into the integration of blockchain technology in e-government services. Design/methodology/approach The article invokes an exploratory approach to emphasize the possibilities of integrating blockchain technology in e-government services. A cybernetic model is detailed in the paper for bridging the gulf between blockchain and e-government. Findings The integration of blockchain technology in e-government services is capable of enhancing the efficiency and effectiveness of service delivery. Furthermore, this integration would facilitate in maintaining the privacy of the online transactions. Originality/value Hitherto, studies have focused on the blockchain technology in many sectors; however, the integration and utility of blockchain technology for the government sector have remained unexplored. The current study seeks to fill this gap.

Publisher

Emerald

Subject

Management of Technology and Innovation,Information Systems and Management,Computer Networks and Communications,Information Systems,Management Information Systems

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