Author:
Fai Pun Kit,Jaggernath‐Furlonge Surujdaye
Abstract
PurposeThe purpose of this paper is to investigate the impacts of company sizes and culture on quality management practices (QMP) in manufacturing organisations based in Trinidad and Tobago (T&T).Design/methodology/approachEmpirical data were collected via a questionnaire survey, and 65 manufacturers in four different sizes were studied. The analysis of survey data was performed with the aid of SPSS.FindingsThe study signified five core dimensions of culture that would facilitate QMP implementation, and their relative importance would be dependent on varying company size. Organisation size appears to affect only the culture dimension of Low Power Distance.Research limitations/implicationsThis research has its limitations due to the fact that the samples were selected manufacturers with varying sizes in T&T. Direct measurements of the impacts of varying company size on culture and QMP were not included in the study.Originality/valueThe findings provided some insights in diagnosing the cultural dimensions and in developing quality culture in manufacturing organisations of T&T.
Subject
Strategy and Management,General Business, Management and Accounting,Business and International Management,General Decision Sciences
Reference37 articles.
1. Aarts, F.M. and Vos, E. (2001), “The impact of ISO registration on New Zealand firms’ performance: a financial perspective”, The TQM Magazine, Vol. 13 No. 3, pp. 180‐91.
2. Ahire, S.L.A., Waller, M.A. and Golhar, D.Y. (1996), “Quality management in TQM versus non‐TQM firms: an empirical investigation”, International Journal of Quality & Reliability Management, Vol. 13 No. 8, pp. 8‐27.
3. Al‐Khalifa, K.N. and Aspinwall, E.M. (2000), “The development of TQM in Qatar”, The TQM Magazine, Vol. 12 No. 3, pp. 194‐204.
4. Amar, K. and Zain, Z.M. (2002), “Barriers to implementing TQM in Indonesian manufacturing organisations”, The TQM Magazine, Vol. 14 No. 6, pp. 367‐72.
5. Anwar, S.A. and Jabnoun, N. (2006), “The development of a contingency model relating national culture to total quality management”, International Journal of Management, Vol. 23 No. 2, pp. 272‐80.
Cited by
20 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献