Conceptualising information and equipment technology adoption in construction

Abstract

Purpose – The purpose of this paper is to present a critical review of research in information and equipment technology adoption in the construction industry. The study also aims to formulate a conceptual framework of the different stages in the adoption process identify gaps in the existing literature and to provide a holistic picture of contemporary research in technology adoption in construction research literature. Design/methodology/approach – A generic framework is initially proposed containing the fundamental concepts of “pre-adoption”, “adoption” and “post-adoption”. The review separates the literature according to three key perspectives: “socio-economic”; “managerial”; and “psychological”. The applicability of the existing approaches to the construction context is discussed, and then a new conceptual framework for construction is developed. Findings – Significant gaps in the understanding of construction technology adoption are identified that provide an interesting agenda for future research. A Construction Technology Adoption Framework is presented, which draws together all of sub-processes involved in technology adoption. This framework covers key activities of both the vendor and the customer. Research limitations/implications – The study has been restricted to information technologies and construction equipment technology. Other construction technologies, such as formwork systems, have not been examined. Practical implications – The new framework provides a direction for research into the technology adoption process including key sub-processes and potential research areas. The framework also assists vendors to influence customers’ decision-making processes, and guides new customers in setting up their own decision procedures. Originality/value – This paper departs from earlier research by focusing on information and equipment technology adoption rather than innovation adoption in general. In addition, this paper considers both sides of the adoption equation (vendor and customer), which is in contrast to previous binary studies which considered one side or the other. It delineates the boundaries of different concepts such as diffusion, adoption, acceptance and implementation, which have been interchangeably used in previous studies. This paper introduces the concept of dissemination to construction, which has previously been investigated in other industries.