Antecedents for successful collaboration in requirements engineering

Abstract

Purpose The main focus of the requirements engineering (RE) literature has been on the technical aspects related to the RE projects. Research has largely focused on the specific methods for collecting the requirements for an information system. Much less research has been conducted on the social and collaboration aspects of RE. To fill this gap, this paper aims to study the contribution of social factors, such as social ties, knowledge sharing and flexibility, for successful collaboration in RE teams. Design/methodology/approach The research followed the case study methodology. Data were collected from a successful RE and development project in a public sector company in Finland. The model for social collaboration by Kotlarsky and Oshri (2005) was applied as a starting point for analysis, but new concepts emerged during the coding process. Findings The results suggest that human-related aspects, such as flexibility, collective knowledge and transactive memory, were important for successful collaborative work in the RE team studied. The results show a clear connection between the collaboration factors in the RE process and the success of the end product. Originality/value The article fills a clear gap in the RE literature. It shows that human-related aspects are important in the RE process. This opens up new research avenues, such as investigating the effect of human-related factors on the whole lifecycle of a project.