Organizational factors influencing the quality of the IS/IT strategic planning process

Abstract

Large investments in information technology (IT) and information systems (IS) have increased the need for effective IS/IT strategic planning (ISSP). As e‐business strategies have received growing attention from industrial managers, IS/IT strategic planning is now considered critical in developing a successful e‐strategy. However, despite the extensive literature on ISSP, the determinants of the quality of the ISSP process have seldom been examined. This study investigates the effects of organizational factors on the quality of the ISSP process. Data were collected using a questionnaire sent to the IS directors of 827 large companies in Taiwan and 239 usable responses were received. Survey results indicate that organizational context‐related factors influence the quality of the ISSP process. This study also discusses implications for IS practice and directions for future research.