1. Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation
2. Castells, M. (1996),The Rise of the Network Society, Blackwell, Oxford.
3. Cohen, S. (1998), “Knowledge management’s killer application”,Training and Development, Vol. 52 No. 1, pp. 50‐53.
4. Davenport, T.H. (1998), “Putting the enterprise into the enterprise system”,Harvard Business Review, July/August, pp. 121‐32.
5. Davenport, T.H. and Short, J.E. (1990), “The new industrial engineering: information technology and business process redesign”,Sloan Management Review. Vol. 31 No. 4, pp. 11‐27.