Planning an accessible expo 2020 within Dubai’s 5 star hotel industry from legal and ethical perspectives

Author:

Morris Stephanie,Kazi Scolah

Abstract

Purpose The purpose of this paper is to provide an understanding of the accessibility laws currently in effect in the United Arab Emirates and, specifically, Dubai. Further, it recommends methods of integrating accessible hospitality and tourism in Dubai with core legal and ethical direction in preparation for EXPO 2020. Design/methodology/approach Review of current legislation and analysis of interpretation by industry providers was used to illustrate the impact on the current accessibility environment in Dubai and to recommend a revised regulatory scheme. Findings The paper explains how legal and ethical issues have influenced the planning and building of 5 star hotels in Dubai, and offers recommendations for amendments and additions to the region’s current laws that address needs of people with disabilities (PwD). Originality/value Little research has been conducted in the region concerning the rights and needs of PwD. The paper significantly contributes by demonstrating how an ethical and legal framework will address the needs of PwD thereby aiding in Dubai’s successful hosting of EXPO 2020. This contribution is notably opportune in view of the anticipated changes in applicable legislation.

Publisher

Emerald

Subject

Management, Monitoring, Policy and Law,Nature and Landscape Conservation,Tourism, Leisure and Hospitality Management,Geography, Planning and Development

Reference22 articles.

1. Al-Mansour, N. (2010), “Developing accessibility for persons with disability in public places and transport”, TRANSED 2010: 12th International Conference on Mobility and Transport for Elderly and Disabled Persons, Hong Kong, June 1-4, available at: http://ud2014.se/wp-content/uploads/submissions/ud2014_submission_26.pdf (accessed July 28, 2015).

2. Darcy, S. , Cameron, B. and Pegg, S. (2011), “Developing a business case for accessible tourism”, in Buhalis, D. and Darcy, S. (Eds), Accessible Tourism: Concepts and Issues, Channel View Publications Ltd, Bristol, pp. 241-59.

3. Department of Tourism and Commerce Marketing (DTCM) (2014), “Dubai hotel classification”, available at: http://classification.dubaitourism.ae/en-US/Enquiry/ReferenceMaterial

4. Gulf News (2014), “Dubai tourism plans, economic growth to drive SMME growth”, September 9, available at: http://gulfnews.com/business/sectors/general/dubai-tourism-plans-economic-growth-to-drive-smme-growth-1.1386971 (accessed October 20, 2015).

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