A model for examining the effect of knowledge sharing and new IT-based technologies on the success of the supply chain management systems

Abstract

PurposeThis research specifies the factors impacting on the success of supply chain management (SCM) systems in the organizations. This paper aims to assess the effect of knowledge sharing, the vehicular ad hoc network (VANET), radio frequency identification technology (RFID) and near field communications (NFC) and the social capabilities of information technology (IT) and information and communication technology (ICT)on the success of the SCM systems and the simplification of the SCM challenges and other factors affecting its success.Design/methodology/approachA questionnaire is designed for measuring the elements of the proposed model. The questionnaires are revised by experts with experiences in SCM. For statistical analysis, SPSS 24.0 and SMART- PLS (partial least squares) 3.2.6 software package are used. The structural equation modeling (SEM) analysis procedure is conducted in two stages. The reliability analysis and confirmatory factor for analyzing the dimensions and items are included in the first stage. The second stage involves evaluating the assumptions through the SEM.FindingsThe results have depicted that four variables (knowledge sharing, VANET, RFID and NFC, and the social capabilities of using IT) affect the success of SCM systems.Originality/valueThis research specifies the factors impacting on the success of SCM in the organizations. These technologies aid companies in improving their performance in the SCM and facilitating coherence and collaboration.