Conflict handling styles as predictors of entrepreneurial intentions

Abstract

Purpose This paper aims to investigate the relationship between conflict handling styles (CHS) of business managers in their entrepreneurial intentions (EI). The business manager’s propensity to become entrepreneurs is a relatively unexplored area of research. The relationship between conflict handling style and entrepreneurial intention is under-researched, particularly in a developing country like Kosovo. Design/methodology/approach A self-report questionnaire containing measures of conflict handing style, entrepreneurial intention and demographics was delivered to business managers in Kosovo. Findings Forcing style has a positive and statistically significant relationship with entrepreneurial intention. Yielding, compromising, problem solving and avoiding have weak and insignificant effects on EI. Research limitations/implications The relationship between conflict handling styles of managers and their entrepreneurial intention is investigated. No situational, organizational or environmental factor was considered influencing this relationship. Practical implications Conflict management is important in predicting the entrepreneurial intention of managers. Organizations should design human resource interventions aimed at effective team composition and employee retention to ensure performance. Originality/value This is the first study to investigate the relationship between conflict handling style and entrepreneurial intention using a manager sample. Furthermore, it is the first study of conflict handling styles and entrepreneurial intention of managers in Kosovo.