Business performance measurement – past, present and future-Reference-Cited by-同舟云学术

Business performance measurement – past, present and future

Published:2003-10-01 Issue:8 Volume:41 Page:680-687
ISSN:0025-1747
Container-title:Management Decision
language:en
Short-container-title:

Author:

Marr Bernard,Schiuma Gianni

Abstract

Business performance measurement (BPM) is a fast evolving and diverse research field which features highly on the agenda of academics and practitioners from functions including general management, accounting, operations research, marketing, and human resources. Utilizing a citation analysis this paper identifies the following challenges for the field of BPM. The balanced scorecard seems to be the most influential and dominant concept in the field. Researchers are encouraged to further test and discuss its theoretical foundation and research methodology. The second challenge is to create a cohesive body of knowledge in the field of BPM.

Publisher

Emerald

Subject

Management Science and Operations Research,General Business, Management and Accounting

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