1. 1. Stata, R. “Organisational Learning: The Key to Management Innovation”, Sloan Management Review, Spring 1989, pp. 63‐74.
2. 2. Garvin, D.A. “Building a Learning Organization”, Harvard Business Review, July‐August 1993, pp. 78‐91.
3. Retranslation of expectations: An approach to the construction of unambiguous anchors for rating scales.
4. Strategy implementation: An experience in learning
5. Argyris, C. “Teaching Smart People How to Learn”, Harvard Business Review, Vol. 9 No. 3, 1991, pp. 99‐109.