Records management practices: are all its factors associated with administrative staff performance in chartered private universities in Uganda?

Abstract

Purpose This paper aims to examine the influence of records management practices on staff performance among administrative staff in private universities in Uganda. Design/methodology/approach Using surveys, this study took a cross-sectional descriptive and analytical design. Out of a population of 177, the study targeted a sample size of 123 respondents. Using proportionate random sampling, data were obtained from 104 usable questionnaires. The researchers applied Statistical Package for Social Scientists (SPSS) to test all the four hypotheses. The results are presented in terms of hierarchical regression analysis models. Findings Records creation, records maintenance and records disposal are significant predictors of administrative staff performance in chartered private universities in Uganda. Practical implications This study is relevant to heads of private universities, as it will guide them to set up and implement records management policies and practices, which are relevant for improving staff performance at work. They will be able to closely adhere to efforts that imply appropriate management of records to promote decision-making, cost reduction and information processing. Private university owners could appraise university management based on whether they can successfully execute records management-related policies and procedures for staff performance. Originality/value This study demonstrates that the application of proper records management practices translates into increased administrative staff performance in terms of efficiency and effectiveness within the workplace.