Virtual reference in UK academic libraries

Author:

Barry Eithne,Kelli Bedoya Jaclyn,Groom Carolyn,Patterson Laurence

Publisher

Emerald

Subject

Library and Information Sciences

Reference8 articles.

1. Bains, S. (2003), “The OCLC QuestionPoint electronic reference service: experiences of a group of CURL libraries”,SCONUL Newsletter, Vol. 29, pp. 21‐6, available at: www.sconul.ac.uk/publications/newsletter/27/ARTICLE6.RTF (accessed 16 June 2008).

2. Bicknell‐Holmes, T. (2008), “Chat and instant messaging for reference services: a selected bibliography”,Faculty Publications, UNL Libraries, available at: http://digitalcommons.unl.edu/libraryscience/151 (accessed 28 February 2009).

3. “Beyond the virtual shore”: an Australian digital reference initiative with a global dimension

4. Can I help you? Implementing an IM service

5. Virtual reference, Second Life and traditional library enquiry services

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