Keyworkers’ experiences and perceptions of using psychological approaches with people experiencing homelessness

Author:

Benson Josephine,Brennan Michael

Abstract

Purpose The purpose of this paper is to explore keyworkers’ experience and perceptions working with people experiencing homelessness and the use of psychologically informed approaches in an Irish context. Design/methodology/approach In this paper a qualitative descriptive methodology was employed and face-to-face in-depth semi-structured interviews were conducted. Data collected were analysed using a thematic framework and transcribed by the researcher. Findings It was the view of the keyworkers psychological approaches allowed them greater understanding of psychological trauma and its effects promotes safe physical and emotional environments builds rapport between staff and clients and enables keyworkers to work more effectively with people with complex needs. There was also convincing evidence staff are quite receptive to training. Originality/value Given there is no research exploring the use of psychologically informed approaches in homelessness service settings, this study researched an area that has not yet been explored in Ireland. This qualitative descriptive research provides a platform from which further research can be conducted. It is hoped that highlighting the psychological issues of homeless people, the data obtained will help improve Irish homeless services, and the findings extracted beneficial in terms of future service developments, professional training and education.

Publisher

Emerald

Subject

Sociology and Political Science,Geography, Planning and Development

Reference53 articles.

1. Developing a psychological approach: the wellbeing service for homeless and vulnerable housed;Housing Care and Support,2012

2. Bonner, A., Luscombe, C., Van de Bree, M. and Taylor, P. (2009), “The seeds of exclusion”, Eastern Trauma Advisory Panel, Belfast Health & Social Care Trust, available at: www2.salvationarmy.org.uk/seed (accessed 24 April 2014).

3. Trauma, alcohol and drug comorbidity: an investigation into the issues associated with post-traumatic stress disorder in terms of individual trauma, agency responses and community involvement in Northern Ireland,2010

4. Out of the frying pan, into the fire: trauma in the lives of homeless youths prior to and during homelessness. Department of social work, St Thomas University;Journal of Sociology and Social Welfare,2010

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