The TQM legacy – Gurus’ contributions and theoretical impact-Reference-Cited by-同舟云学术

The TQM legacy – Gurus’ contributions and theoretical impact

Published:2013-09-30 Issue:6 Volume:25 Page:659-676
ISSN:1754-2731
Container-title:The TQM Journal
language:en
Short-container-title:

Author:

Zairi Mohamed

Abstract

Purpose – The purpose of this paper is to examine the various contributions made by Gurus who have impacted significantly on the theory and practice of total quality management (TQM) over the past 100 years. Design/methodology/approach – The paper uses the solid foundation created by the various thoughts, concepts, principles and methods contributed by specifically considered individuals. Findings – The methodology makes the case for the legacy that TQM has created and in particular, its unique additions to theory building. Originality/value – A unique examination of a century of TQM Gurus.

Publisher

Emerald

Subject

Strategy and Management,General Business, Management and Accounting,Business and International Management,General Decision Sciences

Reference29 articles.

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3. Conway, P. (1991), “How successful is world bank lending for structural adjustment?”, Working Paper No. 582, Policy Research and External Working Paper, World Bank, Washington, DC.

4. Crosby, P. (1979), Quality is Free: The Art of Making Quality Certain, Penguin Books, New York, NY.

5. Crosby, P. (1984), Quality Without Tears: The Art of Hassle-Free Management, McGraw-Hill, New York, NY.

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