Networked e‐information services to support the e‐learning process at UAE University

Abstract

PurposeThis paper aims to focus on how the e‐library interoperates with the e‐learning process within the academic computing environment (ACE) at the United Arab Emirates University (UAEU).Design/methodology/approachThis paper is inspired by the existing findings of a questionnaire survey conducted by the Laptop Project at the UAEU (2002‐2003) and sequel research (2004‐2005) on the acceptance and adoption of the Blackboard, a web‐based instructional platform, by the students. Personal interviews were conducted with the instructors who were involved in the e‐learning initiative to find out the appropriate e‐information services that should be provided to support their respective Blackboard‐aided courses.FindingsThe paper finds that the instructors have viewed e‐learning as a sound instructional tool and an evolving genre capable of providing more than just textual information. According to their viewpoints, the e‐library could support e‐learning courses with a bundle of networked e‐information services such as development of course‐related electronic collections, virtual reference help, current awareness and SDI, online document delivery, etc. E‐literacy was found to play an essential role in fostering adoption and acceptance of e‐learning, whereas the language barrier has constrained e‐learning initiative in the colleges where Arabic is the teaching language, i.e. Blackboard does not support creation of Arabic contents and interface so far.Practical implicationsThe capabilities of the e‐library in providing networked e‐information services have made the integration with the e‐learning process a highly urgent requirement.Originality/valueA model representing the integration of the e‐library functions with the e‐learning process is presented in the paper. The proposed model could be applicable in learning settings within an academic computing environment.