Abstract
Privatisation of services from the public sector is topical currently mainly because of the potential savings and efficiency to be gained. In the aspect of property management, the Hong Kong Housing Authority owns more than 600,000 units of public housing flats and the requirement for good and efficient property management services is enormous. The current policy of privatising these services to the private management agents has proved to be a correct direction in terms of retaining the growth of the public sector, and also improving the level of services to the tenants. While the privatisation scheme might bring in more opportunities for growth of the property management companies in the private sector, it is more important for the government to forge a proper transitional arrangement to switch to full private management in order not to endanger the already low morale in the public sector.
Subject
Business, Management and Accounting (miscellaneous),Finance
Reference25 articles.
1. Donnelly, M. and Shiu, E. (1999), “Assessing service quality and its link with the value for money in a UK local housing authority’s housing repairs service using SERVQUAL approach”, Total Quality Management, Vol. 10 No. 4, pp. 498‐506.
2. Hegedus, J., Mark, K., Struyk, R. and Tosics, I. (1994), “Tenant satisfaction with public housing management: Budapest in transition”, Housing Studies, Vol. 9 No. 3, pp. 315‐27.
3. Hong Kong Housing Authority (1998), Annual Report, 1997/98, Hong Kong Housing Authority, Hong Kong.
4. Jurison, A.C. (1999), “Opinion and comment”, Journal of Housing and Community Development, Vol. 56 No. 3, pp. 6‐7.
5. Kovach, K.A. (1995), “Employee motivation: addressing a crucial factor in your organization’s performance”, Employment Relations Today, Vol. 22 No. 2, pp. 93‐105.
Cited by
10 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献