Heritage property, tourism and the UK Disability Discrimination Act

Author:

Goodall Brian,Pottinger Gaye,Dixon Tim,Russell Henry

Abstract

Heritage tourism depends on a physical resource based primarily on listed buildings and scheduled monuments. Visiting or staying in a historic building provides a rich tourism experience, but historic environments date from eras when access for disabled people was not a consideration. Current UK Government policy now promotes social inclusion via an array of equal opportunities, widening participation and anti‐discrimination policies. Historic environments enjoy considerable legislative protection from adverse change, but now need to balance conservation with public access for all. This paper discusses the basis of research being undertaken by The College of Estate Management funded by the Mercers Company of London and the Harold Samuel Trust. It assesses how the 1995 Disability Discrimination Act has changed the legal obligations of owners/operators in managing access to listed buildings in tourism use. It also examines the key stakeholders and power structures in the management of historic buildings and distinguishes other important players in the management process.

Publisher

Emerald

Subject

Business, Management and Accounting (miscellaneous),Finance

Reference28 articles.

1. Accessible Tourism (2003), “National accessible scheme for serviced and self‐catering accommodation”, available at: www.accessibletourism.org.uk (accessed 22 October).

2. Bell, A. (2003), A “Heritage Open Days” Fact Sheet: The Implications of the Disability Discrimination Act 1995 (The DDA), The Civic Trust and Drivers Jonas, London.

3. Burchardt, T. (2003), Being and Becoming: Social Exclusion and the Onset of Disability, CASE Report 21, Centre for Analysis of Social Exclusion, London School of Economics, London.

4. DCMS and DTLR (2001), The Historic Environment: A Force for Our Future, Department of Culture, Media and Sport, London.

5. Department of Culture, Media and Sport (DCMS) (2002), People and Places: Social Inclusion Policy for the Built Historic Environment, DCMS, London.

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