Exploring differences in the subjective well-being of teleworkers prior to and during the pandemic

Abstract

PurposeThis study aims to find out the differences in the employee well-being of teleworkers in Hungary prior to and during the pandemic restrictions and explores whether the differences stem from (1) the presence of children or (2) the changes in the telework situation (freely chosen or forced by pandemic restrictions).Design/methodology/approachAs the first step of this study of office workers, the authors created a “one working day” measure within the conceptual framework of positive psychology that is suitable for comparing the well-being factors experienced in various work environments. The survey was completed by two independent samples: 52 office workers regarding home office before the appearance of the virus in Europe (Phase 1) and 152 office workers during the first wave of the COVID-19 pandemic in Hungary (Phase 2).Findings This research reveals that teleworking during the pandemic has increased irritability and tension for all teleworkers, but the stress levels, the overall subjective well-being and the level of engagement were significantly affected only in the case of those teleworkers who raise small children. Despite the overlapping responsibilities of parents, their work-related sense of accomplishment did not change during the COVID-19 lockdown. The forced home office setup may, however, entail the strengthening of co-worker relationships in the online space.Originality/valueBy understanding the relationship between well-being predictors and the changes in the situation of remote working, the results may help develop intervention programs to promote employee well-being in challenging times.