Flexibility in service operations: review, synthesis and research agenda
Author:
Affiliation:
1. Department of Marketing, Indian Institute of Management Ranchi, Ranchi, India
2. Department of Applied Psychology, Veer Bahadur Singh Purvanchal University, Jaunpur, India
Publisher
Emerald
Subject
Business and International Management,Strategy and Management
Reference162 articles.
1. Managing Flexible Automation
2. The effect of routing flexibility on a flexible system of integrated manufacturing
3. Employee perception of impact of knowledge management processes on public sector performance
4. Contingency theory, climate change, and low-carbon operations management
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