The effects of terrorism on work attitudes and behaviors: a literature review and a proposed model

Abstract

Purpose – The paper examines terrorism in its relationship to the workplace. The purpose of this paper is to review research findings and propose a model of the effects of terrorism on work-related outcomes. Design/methodology/approach – A literature review was undertaken mainly using academic sources. Findings – Potential or actual terrorist attacks create a significant fear level for the individual, causing negative work attitudes. In turn, negative attitudes lead to undesirable work behaviors. Research limitations/implications – Relatively little research has been conducted to determine how organizations may be affected by terrorism via the reciprocal relationship between employee and organizational well-being. Originality/value – This paper explores important yet still under-researched areas of management and organizational interventions to mitigate the deleterious effects of workplace terrorism.