The use of soft systems methodology (SSM) in the management of library and information services: a review

Author:

Delbridge Rachel,Fisher Shelagh

Publisher

Emerald

Subject

Library and Information Sciences

Reference18 articles.

1. Improving Library Personnel Management

2. Allen, L. (1989), “Strategic planning for libraries: a convergence of library management”,International Journal of Information and Library Research, Vol. 1 No. 3, pp. 197‐212.

3. LINKING A MEDICAL USER SURVEY TO MANAGEMENT FOR LIBRARY EFFECTIVENESS: I, THE USER SURVEY

4. LINKING A MEDICAL USER SURVEY TO MANAGEMENT FOR LIBRARY EFFECTIVENESS: II, A CHECKLAND SOFT SYSTEMS STUDY

5. Checkland, P. (1972), “Towards a systems‐based methodology for real‐world problem solving”,Journal of Systems Engineering, Vol. 3 No. 2, pp. 87‐116.

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