1. Improving Library Personnel Management
2. Allen, L. (1989), “Strategic planning for libraries: a convergence of library management”,International Journal of Information and Library Research, Vol. 1 No. 3, pp. 197‐212.
3. LINKING A MEDICAL USER SURVEY TO MANAGEMENT FOR LIBRARY EFFECTIVENESS: I, THE USER SURVEY
4. LINKING A MEDICAL USER SURVEY TO MANAGEMENT FOR LIBRARY EFFECTIVENESS: II, A CHECKLAND SOFT SYSTEMS STUDY
5. Checkland, P. (1972), “Towards a systems‐based methodology for real‐world problem solving”,Journal of Systems Engineering, Vol. 3 No. 2, pp. 87‐116.