The service machine as a service operation framework-Reference-Cited by-同舟云学术

The service machine as a service operation framework

Published:2011-11-22 Issue:3 Volume:4 Page:274-293
ISSN:1753-8297
Container-title:Strategic Outsourcing: An International Journal
language:en
Short-container-title:Strat Outs

Author:

Lillrank Paul,Särkkä Minni

Publisher

Emerald

Subject

Management Science and Operations Research

Reference55 articles.

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2. A transaction cost approach to outsourcing behavior: Some empirical evidence

3. Analyzing service blueprints using phase distributions

4. Service Blueprinting: A Practical Technique for Service Innovation

5. Business model innovation: it's not just about technology anymore

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