A systematic literature review (SLR) of circulation methods in academic libraries: proposing QR codes for self-issue/return method

Abstract

Purpose The purpose of this study is to systematically examine the existing literature published on the circulation methods used in academic libraries and to discuss a proposed model for the self-check-in and check-out methods using quick response (QR) codes. Design/methodology/approach A systematic literature review (SLR) provided a complete overview of circulation systems used in academic libraries for the last more than 140 years. Preferred reporting items for systematic reviews and meta-analyses (PRISMA) method for SLR was used. Several databases such as ProQuest, Emerald, Library and Information Science Abstracts, EBSCO and Google Scholar were searched. Out of 277 papers retrieved in the search, 43 most relevant papers were taken up for the SLR. These were classified into four themes based on the systems of circulation used, namely, manual (5), mechanized (13), automated (5) and networked system (20). Based on the findings of the SLR, a model of circulation system in which QR code technology has been used. Findings The result of SLR identified 33 systems used in above mentioned four groups. Among this, a large number 48.48% of mechanized systems were found. Each system has limitations either because of devices used or of technology. The present study proposes a QR code-based model at the circulation desk, for which a prototype of Android app has been designed. This would help to initiate the new “self-services” facility to users at the circulation desk. Practical implications The proposed model, after its successful implementation, can be adopted by academic libraries. Guidelines and a graphical representation of this study can be used by any researcher for further experimentation. Originality/value To the best of the authors’ knowledge, this is the first kind of study in which a QR code-based Android app model has been proposed for library circulation records.