Impact of online learning on university librarians’ professional development and library services: an explanatory investigation from university librarians of Pakistan

Abstract

Purpose The purpose of this study is to identify the impact of online learning on university librarians’ professional development and library services. Design/methodology/approach A mixed-methods study through an explanatory research design was applied to address the study’s objectives. Quantitative data were gathered from 341 librarians working in 221 universities, while qualitative data were gathered from 27 experts working in 21 different universities of Pakistan. Findings The findings of the study revealed that online learning has a significant positive impact on the professional development of university librarians. Results revealed that online learning assists in the provision of sustainable, innovative library services in university libraries. Originality/value The study has offered a model in light of the study's quantitative and qualitative findings. It contributes to theoretical understanding by expanding the existing knowledge base. It offers managerial insights, enabling the development of policies that foster the professional development of library personnel and the implementation of smart library services.