Systems and relationships for construction quality

Author:

Barrett Peter

Abstract

Argues, with evidence from a number of related studies, that in order to effectively manage quality in the construction project environment, firms need two things. First, externally orientated, flexible, quality improvement systems are required. Second, firms need a targeted approach to investing in key stable relationships in the supply network of which they are a part.

Publisher

Emerald

Subject

Strategy and Management,General Business, Management and Accounting

Reference31 articles.

1. Baden‐Hellard, R. (1991), “Total quality management in construction management”, in Barrett, P. and Males, R. (Eds), Practice Management: New Directions for the Construction Professional, E&FN Spon, London.

2. Barrett, P.S. (1994), “Supple systems for quality management”, RICS Research Paper Series, RICS, London.

3. Barrett, P.S. and Aouad, G. (1998), Final Report: Hybrid Concrete Structures for the UK Market, Workpackages 3 and 5, PiT Project CI39/3/372, Reinforced Concrete Council, Reading.

4. Barrett, P.S. and Grover, R. (1998), Quality Assurance and the Surveying Professional, 3 Vols, RICS, London.

5. Barrett, P.S. and Sexton, M. (1997), “Improving quality in a research‐orientated university department using supple systems”, Final report to the Higher Education Quality Council, University of Salford, Salford.

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