1. Quality Improvement Practices in Korea, New Zealand and the USA
2. Organization Change and Development
3. Campbell‐Hunt, C. and Corbett, L.M. (1996),A Season of Excellence? An Overview of New Zealand Enterprise in the Nineties, Research Monograph No.65, NZ Institute of Economic Research, Wellington, pp. 138.
4. Cooke, R.A. and Lafferty, J.C. (1983),Level 5: Organizational Cultural Inventory‐form I, Human Synergistics, Plymouth, MI.
5. Behavioral Norms and Expectations