Author:
Li Jin‐Hai,Anderson Alistair R.,Harrison Richard T.
Abstract
Considers the role and practices of total quality management in China. After a brief overview, considers the evolution of quality practices and the links to economic reform in China. From the quality literature, develops a measuring instrument to assess the extent and pervasion of quality practices in China. Then applies this instrument to 428 Northern Chinese companies representing different forms of ownership. Finds that the implementation of quality was highly variable. In general, joint venture companies scored highly in quality practices, in contrast, state owned enterprises scored poorly. Privately owned companies also scored well in some aspects of quality implementation. Concludes that the poor quality performance of state owned companies can be attributed to the attitudes and structures created during the period of the command economy.
Subject
Strategy and Management,General Business, Management and Accounting
Reference56 articles.
1. Ahire, S.L., Golhar, D.Y. and Waller, M.A. (1996), “Development and validation of TQM implementation constructs”, Decision Sciences, Vol. 27 No. 1, pp. 23‐56.
2. Aurelio, J.M. (1995), “Using Jungian archetypes to explore deeper levels of organizational culture: facing your organization's psyche”, Journal of Management Inquiry, Vol. 4 No. 4, pp. 347‐68.
3. Barad, M. (1995), “Some cultural/geographic styles in quality strategies and quality costs (PR China versus Australia)”, International Journal of Production Economics, Vol. 41, pp. 81‐92.
4. Beskese, A. and Cebeci, U. (2001), “Total quality management and ISO 9000 applications in Turkey”, The TQM Magazine, Vol. 13 No. 1, pp. 67‐73.
5. Boisot, M. (1997), “Unfinished business: obstacles to entrepreneurship in the reform of state‐owned enterprises in China and Vietnam”, in Birley, S. and Macmillan, I. (Eds), Entrepreneurship in a Global Context, Routledge, London, pp. 37‐55.
Cited by
38 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献