Author:
Anderson Neil,Payne Tim,Ferguson Eammon,Smith Tom
Abstract
A series of analyses was performed to evaluate the decision‐making
strategies of assessors involved in a final‐stage assessment centre
(AC). Thirty‐eight assessors rated applicants (n = 222) for an
engineering sponsorship placement. Applicants were evaluated on four
dimensions (Interactive Awareness, Work Structure, Drive and Enthusiasm,
and Business Awareness) over three exercises (a group exercise, an
individual exercise and a structured interview). In addition, two
psychometric tests of cognitive ability were administered, one of
numerical reasoning ability and one of verbal reasoning ability. Thus
the assessors were provided with two types of information: their own
observational ratings, and psychometric test scores of candidates.
Analysis revealed that assessors perceived the observational and
psychometric sources as distinct and that assessors integrated
information from each source differently. Further, it was found that
assessors weighted observational information as more salient than
psychometric information in their outcome decision‐making processes,
although both sources were integrated in final decisions. Interprets
results in terms of strategies to reduce cognitive strain, information
overload upon assessors and cognitive biases in decision making.
Discusses the implications of these findings for AC design and
validation.
Subject
Organizational Behavior and Human Resource Management,Applied Psychology
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