Moving towards e‐government: a case study of organisational change processes

Author:

Burn Janice,Robins Greg

Abstract

Looks at an online strategy project at Legal Aid in Western Australia. Begins with an overview of e‐government and the Western Australian Government context, and then discusses the research model and methodology. Gives a background to the case and analyses the change management process against a comprehensive model of business process change. Concludes with some lessons learned and future directions for research in this area.

Publisher

Emerald

Subject

General Energy

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